Responsibilities

This position is responsible for managing the performance of call center representatives/ agents in operations focused on developing, tracking, monitoring, coaching, analyzing and providing feedback on performance.

QUALIFICATIONS:

• Proven experience managing a US Telco Sales Account in the same capacity.
• Strong command of English, with excellent written and verbal communication skills.
• Bachelor’s/College Degree is desired.
• Flexibility to work various shifts, including graveyard shifts.
• Must be available to work on-site in Taguig.
• Immediate availability is preferred.

Please refer to job description.