The Role

The Key Account Manager at Anchanto will be responsible for driving business growth by acquiring and managing enterprise-level clients. This role requires a strategic and consultative sales approach to identify opportunities, develop relationships, and close high-value deals in the eCommerce, logistics, and supply chain industries. The Key Account Manager will collaborate closely with marketing, pre-sales, product, and product support teams to ensure customer satisfaction and long-term business success.

Key Responsibilities

1. Business Development & Revenue Growth

• Identify, prospect, and close enterprise-level customers to achieve monthly, quarterly, and annual sales targets.
• Develop and execute a strategic sales plan to expand Anchanto’s market share in the region.
• Build strong relationships with C-level executives, decision-makers, and key stakeholders.
• Lead complex sales cycles involving multiple stakeholders and decision-makers.

2. Solution Selling & Client Consultation

• Conduct deep discovery sessions to understand customer pain points and business needs.
• Present tailored Anchanto solutions to meet client requirements.
• Work closely with pre-sales and product teams to customize solutions and demonstrate ROI.

3. Pipeline & Sales Process Management

• Own and manage a robust sales pipeline with clear forecasting and reporting.
• Ensure timely follow-ups, negotiations, and deal closures using CRM tools.
• Drive high-quality lead conversion through structured outreach strategies.

4. Market Expansion & Industry Positioning

• Identify new market trends, competitive activities, and business opportunities.
• Develop partnerships with industry players and key ecosystem stakeholders.
• Represent Anchanto in events, conferences, and networking sessions.

5. Cross-functional Collaboration & Customer Success

• Align closely with the Solution, Implementation, and Key Account teams to ensure smooth onboarding and long-term engagement.
• Work with marketing and demand generation teams to optimize lead flow and campaign effectiveness.
• Provide feedback to the product team for feature enhancements based on customer insights.

Essential Requirements

• Background in SaaS, logistics technology, eCommerce fulfillment, or supply chain solutions.
• Understanding of multi-channel retail, last-mile delivery, and warehouse automation.
• Experience in complex B2B sales involving integration and customization.

Qualifications & Experience

• 5+ years of enterprise sales experience in SaaS, eCommerce, supply chain, or logistics.
• Proven track record of exceeding sales targets and managing high-value deal closures.
• Strong understanding of eCommerce platforms, logistics technology, and supply chain management.
• Experience selling to C-level executives, procurement, and IT decision-makers.
• Excellent negotiation, presentation, and communication skills.
• Ability to work independently while collaborating with cross-functional teams.
• Proficiency in using CRM tools (HubSpot or equivalent).
• Experience in account-based selling, consultative sales, and solution-based sales methodologies.

Please refer to job description.