Customer Service Representative

114 ompany

HK$12-13K[月薪]
远程办公1-3 年經驗本科全職
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遠程工作詳情

工作開放國家：香港

語言要求：英語 | 簡體中文

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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information and helpful solutions to resolve customer issues and complaints.
  • Ensure customer satisfaction by building rapport and establishing positive relationships.
  • Manage and update customer accounts, including processing orders and tracking shipments.
  • Collaborate with cross-functional teams to address customer needs and improve overall customer experience.

職位要求

  • At least 2-year degree in any field
  • Minimum 2 years of experience in customer service
  • Strong communication and problem-solving skills
  • Ability to work well in a team
  • Excellent time management and organizational skills
  • Proficient in using computer systems and software
  • Positive and friendly attitude towards customers
  • Ability to handle difficult or irate customers effectively
  • Flexibility to work in shifts and weekends
  • Attention to detail and accuracy
客戶服務英語語言
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HR Manager114 ompany

發布於 18 August 2023

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