• Develops and implements strategies to achieve Employee Satisfaction Index goals.
• Creates a positive work environment for all employees.
• Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.
• Selects, orients, and trains qualified employees.
• Conducts effective employee meetings and counseling sessions. Determines, communicates, and monitors achievement of standards of performance on a timely basis. Monitors food preparation, presentation and timing in accordance with standard recipes. Monitors Captains orders. Controls the food dispense area during meal periods. Assists in food preparation as needed or as required. Analyses customer feedback on food quality and serving timings.| Coordinates with Restaurant Supervisor regarding customer questionnaire analysis. Meets customers whenever possible. Practices maximum flexibility and creativity when dealing with special customers.
  

Please refer to job description.